FAQs


How can we help?
Below are answers to some of the questions we get asked the most. Can’t find the answer you’re looking for? Please contact our friendly and knowledgeable team today.
Do I have enough space in my property for a lift?
With a product range that’s designed around versatility, we can build a platform lift that’s crafted specifically to your requirements and the space you have available. Give us a call today to discuss your needs.
What is the maximum weight that can be carried?
The maximum weight capacity for our vertical lifts ranges from 300kg (47 stones) to 500kg (78 stones), though weights vary across different models.
What headroom (height above the top floor) is required?
The required headroom varies for each lift model, however, this is usually somewhere between 2,100mm and 23,500mm.
What is the maximum travel (floor height) of a vertical lift?
The maximum travel of our vertical lifts varies for each model, however, we can fit platform lifts up to 14.5m.
Do all the doors need to be on the same side as each other?
No - you can choose to exit at the back (known as open through) or even at the side (open adjacent).
What if my property is a grade listed building?
We are specialists in the design and installation of vertical platform lifts in historic and grade listed buildings - we’ve even fitted a lift in Westminster Abbey! 

We have extensive knowledge in this area and can provide all the technical information you need for a planning application. We also work with a number of specialist architects and planners who will be happy to assist. 
Can we have wooden doors to match our existing doors?
Yes - our APL1 and APL2 platform lifts can be fitted with wooden doors in a range of finishes. We can even match them to your existing doors.
Can we fit a platform lift through the centre of a stairwell?
Yes - provided there is enough space, as all our platform lift shafts are freestanding. We can even glaze on all four sides for a cool contemporary look.
What is the maximum speed of a vertical platform lift?
The maximum legal speed is 0.15 meters per second.
Can I have sliding doors on a vertical platform lift?
Yes - our APL1 platform lift is available with automatic sliding doors. 
Do we need a pit to have a vertical platform lift or home lift fitted?
No - although we prefer a small pit (between 60mm and 120 mm deep), we can easily fit a small ramp if this is not possible.
Will you carry out the required builders work?
We can either work with your chosen builder or we can carry out all the work ourselves. Our complete turn key solution keeps project timing to a minimum and our dedicated Project Manager will keep you informed at every stage of the process.
Can I fit a platform life in an existing shaft?
Yes - Our APL1 model can be installed within an existing shaft and comes complete with a lift car.
How long does it take to install a vertical platform lift?
The lead time from order through to installation is usually around 6-11 weeks depending on the type of lift you choose. The fitting process usually takes between 2 and 5 days, depending on the complexity of the project. 
Do I need three phase power?
No - all our platform lifts run off single phase 240v power supply.
What if I get stuck in the lift?
You won’t - all of our vertical platform lifts come with battery-powered emergency lowering, which will slowly lower the cabin to the ground floor in the event of a power outage. In addition, all our lifts are fitted with an auto-dialler or telephone. 
For more information please call us on 01206 803 132 or by emailing sales@al-platformlifts.co.uk.

Alliance Platform Lifts are dedicated to proving our customers with high quality, exceptional and reliable platform lifts, cabin lifts ad goods lifts, with cost-effective support for life.