FAQ
How can we help?
Below are answers to some of the questions we get asked the most. Can’t find the answer you’re looking for? Please contact our friendly and knowledgeable team today.
With a product range that’s designed around versatility, we can build a platform lift that’s crafted specifically to your requirements and the space you have available. Give us a call today to discuss your needs.
The maximum weight capacity for our vertical lifts ranges from 300kg (47 stones) to 500kg (78 stones), though weights vary across different models.
The required headroom varies for each lift model, however, this is usually somewhere between 2,100mm and 23,500mm.
The maximum travel of our vertical platform lifts varies for each model, however, we can fit platform lifts up to 14.5m.
No – you can choose to exit at the back (known as open through) or even at the side (open adjacent).
The maximum legal speed of a vertical platform lift is 0.15 meters per second.
No – although we prefer a small pit (between 60mm and 120 mm deep), we can easily fit a small ramp if this is not possible when fitting your home lift.
We can either work with your chosen builder or we can carry out all the work ourselves. Our complete turn key solution keeps project timing to a minimum and our dedicated Project Manager will keep you informed at every stage of the process.
The lead time from order through to installation of a vertical platform lift is usually around 6-11 weeks depending on the type of lift you choose. The fitting process usually takes between 2 and 5 days, depending on the complexity of the project.
No – all our platform lifts run off single phase 240v power supply.
You won’t – all of our vertical platform lifts come with battery-powered emergency lowering, which will slowly lower the cabin to the ground floor in the event of a power outage. In addition, all our lifts are fitted with an auto-dialler or telephone.
